Refund Policy

This policy covers workshop registrations purchased through abhimitra.com. Read it alongside the Terms and Conditions.

1. Cancelling a live workshop registration

You are eligible for a full refund if your cancellation request reaches us at least seven days (168 hours) before the workshop’s scheduled start time. The workshop’s published start time and time zone determine the cutoff. A request received exactly at the seven-day cutoff is eligible.

Email help@abhimitra.com to cancel. Eligibility is based on when we receive your email, not when we reply. The refund covers the full amount you actually paid, including any discount applied at checkout; it does not cover incidental expenses you incurred.

Change-of-mind cancellations received less than seven days before the start, late arrival and non-attendance are generally not eligible for a refund. This does not limit refunds or other remedies required by applicable law, including for a service that is not delivered or is materially different from its description.

2. If we cancel or reschedule

If Abhi Mitra cancels a live workshop, you are entitled to a full refund of the registration amount paid, regardless of the seven-day cutoff. If we reschedule it, you may choose the new session or request a full refund if the new time does not suit you. A credit or replacement session will not be imposed instead of a refund without your agreement.

3. Recorded workshops and digital resources

The seven-day pre-workshop rule applies to scheduled live sessions. Recorded workshops have no scheduled start time. Change-of-mind refunds are generally unavailable once access to a recording or its digital resources has been supplied. If content is inaccessible, not supplied or materially different from what was advertised, email us for assistance and an appropriate remedy, including a refund where applicable.

4. Duplicate charges and payment problems

If you believe you were charged twice, paid without receiving confirmation or were charged an incorrect amount, contact us with the relevant payment references. We will verify the transactions and arrange an appropriate correction or refund. Please do not make repeated payments while a debit is being investigated.

5. How to initiate a refund

Send your request to help@abhimitra.com, preferably from the email address used to register, with:

• Your name and registered email address.
• The workshop name and scheduled date, where applicable.
• Your Razorpay payment ID or order reference, payment date and amount paid.
• A brief explanation of your cancellation or payment issue.

Do not email card numbers, CVV, passwords or one-time passwords. If you cannot access your registered email, let us know so we can verify the request another way.

6. Refund method and timing

We review refund requests manually and notify you of the outcome by email. Approved refunds are returned to the original payment method through the payment provider; you will not be asked to pay a fee to receive a refund.

After a normal Razorpay refund is initiated, credit can take approximately 7–10 business days, depending on the payment method and bank. This is a processing estimate, not a guaranteed credit date. We will share the refund reference or status so you can follow up at help@abhimitra.com.

See Razorpay’s normal refund processing guidance for payment-provider timing details.

7. Cancellation and access

Once your registration has been cancelled and refunded, you must stop using its meeting links, recordings and downloadable resources. Free registrations have no refundable payment; you can still email us to cancel your place.

8. Your consumer rights

This policy does not remove any refund, complaint or other consumer remedy available under applicable law. If there is a conflict, mandatory legal protections take precedence. Updates to this policy apply to future purchases and do not reduce rights attached to an existing registration.